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Products purchased may be returned for
a full refund if the following conditions are adhered to:
- The item(s) are returned in the
condition they were received including the boxes. All returns must be
securely packaged and sent by Mail Recorded Delivery or Special
Delivery.
- If the package is lost or stolen you
are responsible for claiming compensation from the Royal Mail. Please
note Recorded Delivery does not offer compensation for jewellery.
- Products are returned within 14 days
of delivery.
- Any free gift sent with your order
is also returned.
- Payment has been cleared and
previously authorised.
- Where your order was paid by Bank
Transfer, credit/debit card a refund can only be issued to the card
used to make the original purchase.
- Earrings are excluded from the above
due to hygiene reasons.
Please do not hesitate to
contact if you
have any questions regarding our Returns Policy.
Credit Cards
Visa,
MasterCard, American Express and Discover.
Your credit card is not charged until your
order is shipped. We do not release your
credit card information to any outside
organizations. The transferring of your credit
card information is safely handled by our
secure server. You also have the option of
phoning or faxing us your credit card
information. We will need your order number,
credit card number, and the credit card
expiration date.
The SMGL CORPORATION Safe Shopping Guarantee
protects you and your personal / confidential
information while you shop at SMGL CORPORATION
and ensures you will never have to worry about
online credit card safety.
SMGL CORPORATION uses world-class encryption
and firewall technology to protect your
personal and billing information including
name, address and credit card details to
ensure they can not be read as they travel
over the internet or accessed through our
secure servers.
This guarantee simply means that every
transaction made at SMGL CORPORATION is safe
and you, the customer, will pay nothing any
for unauthorized credit card charges resulting
from shopping at SMGL CORPORATION.
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